Our Flower Freshness & Delivery Promise in Covent Garden

Covent Garden Florist Guarantees

At Covent Garden Florist, our reputation is built on trust, quality, and delighting our customers with every order. Whether you’re sending a surprise bouquet or planning flowers for a special occasion, you can shop with absolute confidence thanks to our carefully crafted guarantees. We’re committed to delivering exceptional flowers and outstanding service throughout Covent Garden and surrounding neighbourhoods.

100% Freshness Promise

Flowers bring life and beauty into any space, but only when they arrive at their very best. That’s why we offer a 100% Freshness Promise on all our floral arrangements. Every bouquet is expertly prepared using premium flowers sourced from trusted growers. Before leaving our shop, each stem is hand-checked for vitality, colour, and freshness to ensure they reach you in perfect condition.

If you have any concerns about the freshness of your delivery, let us know right away. We’ll replace any bouquet that does not meet our high standards — no questions asked. Our unwavering commitment to quality is your assurance that your chosen flowers arrive vibrant, fragrant, and ready to impress.

On-Time Flower Delivery Guarantee

Your special moments matter, and timing is often everything. Our On-Time Flower Delivery Guarantee means your bouquet will arrive precisely when promised within Covent Garden and all neighbouring areas. We closely coordinate deliveries and monitor each order to ensure punctual arrival, whether you’re sending a thoughtful gift, marking a milestone, or decorating an event.

In the unlikely event of a delay, we’ll inform you promptly and work to resolve the situation, offering suitable compensation or a re-delivery at your convenience. Our goal is to make every occasion truly unforgettable with the seamless, reliable service you deserve.

Eco-Friendly Packaging

We believe that beauty and sustainability go hand in hand. All arrangements from Covent Garden Florist are thoughtfully wrapped in eco-friendly packaging designed to protect your flowers while minimising environmental impact. Our materials are recyclable, compostable, or reusable whenever possible, so you can celebrate life’s moments confident your gift is beautiful for both recipient and planet.

Secure Payment Assurance

Shop with peace of mind. Our payment process is designed to keep your personal details secure at every step. We use advanced encryption and the latest security technology to safeguard your data and ensure every transaction is protected. With Covent Garden Florist, your trust is always taken seriously.

Our Commitment Across Covent Garden and Beyond

Every guarantee we offer applies to every delivery across Covent Garden and all nearby neighbourhoods. Whether you’re sending flowers locally or within the broader area, our values of quality, reliability, and excellence remain unchanged. We’re proud to be your trusted Covent Garden florist, dedicated to delivering fresh, beautiful blooms — on time, every time.

Your Satisfaction, Guaranteed

We want every experience with Covent Garden Florist to be remarkable. If you are ever unsatisfied for any reason, let our team know and we’ll do everything we can to make it right. With our comprehensive guarantees and unwavering dedication, you can order with complete confidence knowing your floral gift is in the safest hands possible.